Office Policies
INSURANCE
As a courtesy to our patients, we accept and can file most insurance claims for you. Insurance benefits are only estimates and the patient is ultimately responsible for any remaining balance.
PAYMENT FOR SERVICES
Payment is expected at time of service unless other arrangements are made in advance. We accept cash, checks, all major credit cards and dental insurance. You are responsible for any charges that your insurance does not cover. If your insurance company does not pay us within 60 days, you will be responsible for the remaining balance. Accounts over 90 days overdue will be turned over to a collection agency. There is a $25 fee charged for all returned checks. In office financing - We use a PAC plan. We set up with your checking account an automatic monthly withdrawal over a 3-month period for treatment that costs over $1000.00. We require a 30% down payment; the balance is drafted from your checking account automatically on the date of each of month selected. For patients who wish to pay for treatment over an extended period of time, we offer a payment plan that is administered by an independent company.
ALTERNATATIVE BENEFITS
Our doctors recommend treatment in the best interest of our patients. Many insurance companies have alternative benefits clauses that may affect your benefits and ultimately the final cost of your treatment plan. This is only an estimate of your benefits.
BROKEN APPOINTMENTS AND LATE ARRIVALS
We require 24 hours notice if you need to change your appointment. You will be charged a $50 missed/broken appointment fee for all missed and or broken appointments. Broken appointments are those that have been cancelled with less than 24 hours notice. This fee is to cover expense of setting up the treatment room, sterilizing the instruments and having the staff idle when they could be treating another patient. To ensure that AFD is able to give our patients the greatest care possible in the timeliest manner, we reserve the right to cancel or reschedule any patient who is over 15 minutes late to their appointment.
DIVORCE DECREES
This office is NOT a party to your divorce decree. The legal guardian who accompanies the minor at the visit is responsible for payment.
INITIAL EXAMINATION
We require x-rays for your first examination. If you have current x-rays within the past year you will be responsible for obtaining your x-rays from your previous dentist, otherwise x-rays will be taken at that time.
INFECTION CONTROL
Our office meets all required federal and state infection control standards. All instruments are heat sterilized which kills TB spores, hepatitis, and the AIDS virus. Our dental unit water supply is self-contained, virtually eliminating the possibility of contaminated water lines.
This office policy is subject to change without notification.
Advanced Family Dentistry Office Policies
Are you a new patient? Save time at your first visit by printing and completing our office policies form.
Office Hours
- Monday - Thursday: 8:00 a.m. to 5:00 p.m.
- Friday: 7:00 a.m. to 2:00 p.m.
Closed: Monday - Thursday from 1:00 p.m. to 2:00 p.m. for lunch.
Office Location & Directions
Our office is located at 3415A El Salido, Cedar Park, TX. 78613.
Click here for directions to our office, or click the map to the left.
